Service

Thanks to the great minds at work; we have seen over the years that IT Services and Technology Industry is always in flux. Some of the best-practices that most of the great industry leaders subscribed to 5-years ago are not even on the list of best-practices now. This only reflects the speed at which the application technologies are being introduced and are being deprecated. This flux and continuous evolution is a sign of the industry trying to adapt to the increasing demands of the global internet age that we live in. The key challenge to this continuous evolution is the need for a strong foundation that will remain consistent and will be ready for the changing technology demands. One of the proven methods for laying such foundation is a good Enterprise Architecture team. It has also been recognized that an Enterprise Architecture team needs a strong Project Management team to play the role of Business Liaison. In addition, Enterprise Architecture and Project Management teams collaborate to perform IT governance to ensure compliance with the standards and policies laid out by the executive leadership. Patton Labs Technology leadership has identified the changing demands of the IT industry and the need to adapt to it as being the core requirements for the Enterprise Architecture team at Patton Labs. To accomplish this task the Board of Directors of Patton Labs has created the Patton Labs Technology Center of Excellence (PL TCOE).

Patton Labs Technology Center of Excellence (TCOE) is founded on the vision of adapting to the changing IT services and technology industry at a pace that’ is consistent with the industry progress and service sector demands.
– Chief Architect, Patton Labs Inc.

The first charter of Patton Labs Technology Center of Excellence (PLTCOE) concentrates on some of the core-requirements that have been identified to be the absolute pre-requisites for the understanding of the Global IT industry demands and strategies. The core-requirements that have been selected for the PLTCOE are based on the following evaluation criteria
1.  Patton Labs core competencies
2.  Patton Labs Target Service Sector
3.  Patton Labs Technology Direction and Strategy in the next 5 years

The above three criteria are absolute for Patton Labs because our vision is to be the best service providers for our customer base and also be technology leaders in that arena.

The needs of our customer base and technology leadership should not be mutually exclusive demands for the organization. They are mutually dependent for the success of the organization as a whole; which in turn will need to be measured by customer satisfaction.
– President, Patton Labs Inc.

Based on the above evaluation criteria, the following areas have been identified as candidates for review by the Technology Center of Excellence –
1.   ERP Systems/COTS Product Implementation
2.   Enterprise Architecture
3.   Architecture Development Method
4.   Enterprise Application Integration
5.   Service Oriented Architecture
6.   Project/Program Management
7.   Database Architecture and Modeling
8.   Information Architecture
9.   Business Process Analysis and Modeling
10. Systems/Infrastructure Architecture
11. Software Development Methodologies and Practices
12. Content Management Tools and Strategies.